Jeto Ideas

Let us know what you want to see next in Jeto!

Allowing users to use emojis in Jeto

This would be useful as many of our partners now like to include emojis to ad excitment to their email content!

  • Lydia Miller
  • Mar 1 2021
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  • Admin
    David Desrosiers commented
    10 Jun 15:46

    Currently we cannot suport it because it's still a Marketo Limitation:
    Marketo’s underlying rendering engine natively supports ASCII characters and Unicode characters up to version 5.2. Because almost all modern, expressive emojis were released well after Unicode 5.2, copying and pasting a standard emoji directly into a classic text field often results in:

    • The emoji being silently stripped out when you save the draft.

    • The emoji rendering as a blank space or a question mark (?).

    • Sync or validation errors if you push emails from external creation platforms

    https://experienceleague.adobe.com/en/docs/experience-cloud-kcs/kbarticles/ka-28596

    Emojis are supported in new email Designer, therefore we will reconsider once the legacy editor is phased out.


  • Admin
    David Desrosiers commented
    July 27, 2023 13:32

    Ok we will look into it and see if we can block or add warning. Stay tuned...

  • Catherine Champoux commented
    May 31, 2023 20:18

    David,
    One user provided feedback regarding emojis that until it is supported, it would be great for Jeto to throw a warning when emojis are entered, so they do not go through the process of having the campaign error out.

  • Admin
    David Desrosiers commented
    March 22, 2021 20:51

    Moving this to "Future consideration" status as we gather more votes.

  • +2