Support for double-byte characters (Asian Characters)
Our APAC marketing team sends emails only in the local languages of Japanese, Korean, Traditional and Simplified Chinese. Adding double-byte character support will enable us and other companies to support fast-growing APAC markets.
The Dec 17 release includes support for all UTF-8 characters in campaign creation.
UTF-8/Unicode is designed to support all languages. Please visit http://www.unicode.org/cldr/charts/latest/supplemental/scripts_and_languages.html for more details on supported characters & language.
Below are the Jeto elements in scope for this change.
1. Campaigns - Create & Edit Campaigns
1.0 Select Launcher
Launcher Names
Launcher Descriptions
Search Launcehrs
1.1 Field Labels
1.2 Help Text
1.3 Placeholder Text
1.4 Prefill Text
Current User Name
Current User Last Name
Custom
1.5 Default
Current User Name
Current User Last Name
Custom
1.6 Field Value Input for each field type
Single line text
Paragraph
Single select
Image
File
1.7 Custom Input masks
Does not contain…
Custom
Exclusions/Limitations:
Date input is fixed to yyyy-mm-dd
Time input is fixed to hh:mm ap/pm
Numbers are integer
Fixed input masks (Email, Phone, US Zip CA Zip, AU Zip)
Prefill and default - Current User phone number (digits only)
2. Campaigns - Preview Campaign
2.1 Asset Name
2.2 Content of token
2.3 Preview of content (for each field type):
Single line text
Paragraph
Single select
Email
Image
File
3. Campaigns - Dashboard
3.1 “Campaign title” - values in column in table
3.2 Campaign Search
4. Campaigns - Comments
4.1 Add a comment
4.2 Add a Reply
4.3 Tag a user
5. Users & Groups - Create Users
5.1 User First Name
5.2 User Last Name
5.3 User Group Name
5.4 Set User Password (include foreign)
5.5 Change User Password (forgot password)
6 Launchers - Create Launcher Modal
6.1 Marketo Template Program
6.2 Marketo Destination Folder
6.3 Launcher Name
6.4 Launcher Description
7. Launcher Field Settings
7.1 Label
7.2 Help Text
7.3 Placeholder Text
7.4 Prefill Text
Current User Name
Current User Last Name
Current User Email
Current User Phone
Custom
7.5 Default
Current User Name
Current User Last Name
Current User Email
Current User Phone
Custom
7.6 Field Value Input for each field type
Single line text
Paragraph
Single select
Email
Image
File
7.7 Custom Input masks
Does not contain…
Custom
Exclusions/Limitations:
Token name
Date input is fixed to yyyy-mm-dd
Time input is fixed to hh:mm ap/pm
Numbers are integer
Fixed input masks (Email, Phone, US Zip CA Zip, AU Zip)
Prefill and default - Current User phone number (digits only)
8. Launcher Settings
8.1 Name and Description
Name
Description
8.2 Marketo Settings
Program
Destination Folder
Images and Files folder
8.3 Approval team
Search Users
User Names
Search Groups
Group Names
8.4 Campaign Launch
Campaign Name
9. Launchers - Share Launchers
Search user
Share with user (name)
Search group
Share with Group (name)
10. Notification Emails (look for user name, company name, company name)
10.1 New Campaign Notification
10.2 Campaign Update Notifications
10.3 Password Reset
10.3 User Invitation
10.5 Tag user in a comment
10.6 Campaign Status = "In Approval" - New Campaign.
10.7 Campaign Status = "Change(s) Requested"
Hello,
I'm ooo. I'll be back in the office on October 28.
Regards,
Japan takes 10X the amount of support because of how time consuming edits in Asian characters take. Germany takes 5X the amount of support.