Jeto Ideas

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Support for double-byte characters (Asian Characters)

Our APAC marketing team sends emails only in the local languages of Japanese, Korean, Traditional and Simplified Chinese. Adding double-byte character support will enable us and other companies to support fast-growing APAC markets.

  • Mary Kern
  • Aug 12 2019
  • Shipped
  • Attach files
  • Admin
    David Desrosiers commented
    December 30, 2019 15:24

    The Dec 17 release includes support for all UTF-8 characters in campaign creation.
    UTF-8/Unicode is designed to support all languages. Please visit http://www.unicode.org/cldr/charts/latest/supplemental/scripts_and_languages.html for more details on supported characters & language.

    Below are the Jeto elements in scope for this change.

    1. Campaigns - Create & Edit Campaigns

    1.0 Select Launcher

    • Launcher Names

    • Launcher Descriptions

    • Search Launcehrs

    1.1 Field Labels

    1.2 Help Text

    1.3 Placeholder Text

    1.4 Prefill Text

    • Current User Name

    • Current User Last Name

    • Custom

    1.5 Default

    • Current User Name

    • Current User Last Name

    • Custom

    1.6 Field Value Input for each field type

    • Single line text

    • Paragraph

    • Single select

    • Image

    • File

    1.7 Custom Input masks

    • Does not contain…

    • Custom

    Exclusions/Limitations:

    • Date input is fixed to yyyy-mm-dd

    • Time input is fixed to hh:mm ap/pm

    • Numbers are integer

    • Fixed input masks (Email, Phone, US Zip CA Zip, AU Zip)

    • Prefill and default - Current User phone number (digits only)

    2. Campaigns - Preview Campaign

    2.1 Asset Name

    2.2 Content of token

    2.3 Preview of content (for each field type):

    • Single line text

    • Paragraph

    • Single select

    • Email

    • Image

    • File


    3. Campaigns - Dashboard

    3.1 “Campaign title” - values in column in table

    3.2 Campaign Search


    4. Campaigns - Comments

    4.1 Add a comment

    4.2 Add a Reply

    4.3 Tag a user


    5. Users & Groups - Create Users

    5.1 User First Name

    5.2 User Last Name

    5.3 User Group Name

    5.4 Set User Password (include foreign)

    5.5 Change User Password (forgot password)

    6 Launchers - Create Launcher Modal

    6.1 Marketo Template Program

    6.2 Marketo Destination Folder

    6.3 Launcher Name

    6.4 Launcher Description

    7. Launcher Field Settings

    7.1 Label

    7.2 Help Text

    7.3 Placeholder Text

    7.4 Prefill Text

    • Current User Name

    • Current User Last Name

    • Current User Email

    • Current User Phone

    • Custom

    7.5 Default

    • Current User Name

    • Current User Last Name

    • Current User Email

    • Current User Phone

    • Custom

    7.6 Field Value Input for each field type

    • Single line text

    • Paragraph

    • Single select

    • Email

    • Image

    • File

    7.7 Custom Input masks

    • Does not contain…

    • Custom

    Exclusions/Limitations:

    • Token name

    • Date input is fixed to yyyy-mm-dd

    • Time input is fixed to hh:mm ap/pm

    • Numbers are integer

    • Fixed input masks (Email, Phone, US Zip CA Zip, AU Zip)

    • Prefill and default - Current User phone number (digits only)


    8. Launcher Settings

    8.1 Name and Description

    • Name

    • Description

    8.2 Marketo Settings

    • Program

    • Destination Folder

    • Images and Files folder

    8.3 Approval team

    • Search Users

    • User Names

    • Search Groups

    • Group Names

    8.4 Campaign Launch

    • Campaign Name


    9. Launchers - Share Launchers

    • Search user

    • Share with user (name)

    • Search group

    • Share with Group (name)


    10. Notification Emails (look for user name, company name, company name)

    10.1 New Campaign Notification

    10.2 Campaign Update Notifications

    10.3 Password Reset

    10.3 User Invitation

    10.5 Tag user in a comment

    10.6 Campaign Status = "In Approval" - New Campaign.

    10.7 Campaign Status = "Change(s) Requested"

  • Aniela Cociu commented
    October 23, 2019 15:17

    Hello,
    I'm ooo. I'll be back in the office on October 28.

    Regards,

  • Guest commented
    October 11, 2019 19:13

    Japan takes 10X the amount of support because of how time consuming edits in Asian characters take. Germany takes 5X the amount of support.

  • +1