Jeto Ideas

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Update Character Error Logic to Allow Characters that are not Emojis

It appears the updates made to present errors prior to submitting a campaign with emojis are too strict. Characters like a registered trademark, check marks, and other characters are generating the error that prevent submitting campaigns, but in the past they didn't generate errors like emojis do. It would be great if the new filters to prevent the errors could be less strict to allow supported characters.

  • Dani Langenderfer
  • Sep 25 2024
  • Shipped
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  • Admin
    David Desrosiers commented
    08 May 19:42

    @Jason Olliver Can you please review any Jeto Help doc accordingly. THX!

  • Admin
    David Desrosiers commented
    08 May 19:41

    This improvement was released on April 1st.

    March 18, 2025 at 10:02 AM
    We aligned with Marketo character limitations as defined in the
    Marketo Knowledge Base

    The added regex validations allows:

    • ASCII Characters (U+0000 to U+007F) → Letters, numbers, !@#$%^&*()

    • ✔ Latin, Greek, Cyrillic, Arabic, Hebrew (U+0080 to U+1FFF)

    • ✔ Punctuation & Symbols (U+2000 to U2FFF)

    • ✔ CJK (Chinese, Japanese, Korean) & Hangul (U+3000 to UD7FF)

    • ✔ Older Unicode Emojis (≤ Unicode 5.2) like ©️ ™️ ☀️ ★ ✅


    It blocks

    • Newer Unicode Emojis (Unicode 6.0+) like 🚀 😂 🥺 🤯

    • Complex emojis like flag sequences

    • New emoji ranges beyond Unicode 5.2 (e.g., Unicode 6.0, 7.0, 12.0, etc.)

  • Admin
    David Desrosiers commented
    11 Mar 13:42

    Were planning on fixing this in our next release.